Reference

Your Data Inside pdgaming

Your pdgaming account links lobby access, VIP Baccarat history, Aviator session logs, and wallet records from DANA, OVO, GoPay, or QRIS so we can secure your account and…

Account data scopeDANA OVO GoPay QRISCookie choicesPrivacy request path
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pdgaming Your Data Inside pdgaming
CONTACT PATHS

3 Ways To Reach Privacy Support

A privacy question should not sit inside a game chat queue. We route data access, correction, deletion, cookie, and account-security requests through contact paths that create a clear record. Use the account menu when you can still sign in, or email us when your device is lost. Our team may ask for wallet reference details or a recent login time before changing stored data.

Team online

Live chat 08:00-24:00 WIB

Open live chat from the lobby footer and choose Privacy Request. We can explain what data is attached to your account, record your request, and tell you which verification step comes next.

Email [email protected]

Send email when you need a written privacy record or cannot access your account. Include your username, registered phone number, and the payment rail involved, such as QRIS or GoPay.

Profile > Security > Privacy

When you can sign in, use the Profile path for correction, cookie, or deletion requests. The form attaches your account ID, device type, and recent activity so we can review faster.

ACCOUNT CARE

6 Privacy Controls We Use

Privacy control starts before a withdrawal or table session is checked. We separate profile data, payment evidence, device records, support chat, and cookie data so each request can be handled by the…

Account identity records

We keep account details such as username, phone number, sign-in status, and verification marks so you can recover access and so our team can confirm requests before making privacy changes.

Payment record matching

DANA, OVO, GoPay, and QRIS references are used to match deposits, withdrawals, refunds, and wallet checks. We store transaction evidence only for account handling, dispute checks, and required records.

Cookie and device signals

Cookies help keep you signed in, remember basic preferences, and flag unusual sessions from a new phone or browser. You can clear cookies in your browser, though login checks may repeat.

Game session logs

VIP Baccarat, Royal Fishing, Super Bingo, and E-Sports Arena records may show session time, stake record, result data, and device marker. These logs help answer disputes and data access requests.

Retention checks

We keep records only as long as needed for account service, security checks, dispute handling, and legal requirements. When retention is no longer needed, we delete or anonymise the related data.

Request verification

Before sharing, correcting, or deleting account data, we may ask you to confirm a phone code, recent QRIS reference, device detail, or support ticket number to protect the account.

Privacy Questions You May Ask

These answers focus on how our Privacy Policy works when you open an account, fund a wallet, enter the lobby, or contact support. If your request involves access, correction, deletion, cookies, or payment records, start with the contact route that fits your account status.

We collect account details you enter, sign-in records, device signals, wallet references, and support messages. If you use DANA, OVO, GoPay, or QRIS, we also store payment references needed to match your account activity.

Payment references help us match deposits, withdrawals, refunds, and wallet checks to the right account. They also let support trace a privacy or dispute request without asking you to resend the same receipt repeatedly.

Yes. Send a privacy request through Profile > Security > Privacy or email [email protected]. We will verify your account first, then explain the data categories we hold and how they are used.

Use the Profile path if you can sign in, or contact live chat from 08:00-24:00 WIB. We may ask for a phone code, recent login detail, or wallet reference before updating stored account data.

Yes. Cookies and similar device signals help keep sessions active, remember basic settings, and spot unusual access. You can clear them in your browser, but you may need to sign in again afterward.

You can request deletion by email or through the Profile privacy form. We will review what can be removed and what must be kept for account service, security checks, dispute records, or legal requirements.

Only the teams needed to handle your request can access related support messages. Privacy emails, live chat records, and account form entries are used to verify the request and reply to you.

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